Terms of service

The Moonta Collective — Terms of Service

Last updated: November 4, 2025


Business Details:

Trading Name: The Moonta Collective

Business Address: 59a George Street, Moonta, SA, 5558, Australia

Business Email: hello@themoontacollective.com

Business Phone: +61432145483

ABN: 81 748 869 769

GST Registered: Yes


OVERVIEW

Welcome to The Moonta Collective! The terms “we”, “us” and “our” refer to The Moonta Collective. The Moonta Collective operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). The Moonta Collective is powered by Shopify, which enables us to provide the Services to you.


These Terms of Service (“Terms”) together with our Privacy Policy describe your rights and responsibilities when you use the Services and are governed by the laws of Australia, including the Australian Consumer Law (ACL). By using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access our Services.


SECTION 1 - ACCESS AND ACCOUNT

You must be at least the age of majority in your state or territory of residence to use our Services. You are responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer or assign your account to anyone else.


SECTION 2 - OUR PRODUCTS

We strive to accurately represent our products and services, but colours and appearance may vary due to device settings. All product descriptions and prices are subject to change without notice. We reserve the right to discontinue products or limit quantities at our discretion.


SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Orders are only accepted once payment is processed and you receive confirmation. We reserve the right to accept or decline orders at our discretion. Purchases are subject to our Refund Policy in accordance with the ACL. Products are for personal use only and not for resale.


SECTION 4 - PRICES AND BILLING

All prices are in Australian dollars and include GST unless otherwise stated. Prices, discounts, and promotions may change without notice. You agree to provide accurate and current payment and account information. You are responsible for all charges, including taxes and shipping.


SECTION 5 - SHIPPING AND DELIVERY

We deliver Australia-wide and may offer international shipping. Delivery times are estimates only and not guaranteed. Risk passes to you upon dispatch. We are not liable for delays outside our control. For lost or damaged goods, please contact us promptly so we can assist in accordance with the ACL.


SECTION 6 - AUSTRALIAN CONSUMER LAW GUARANTEES

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.


SECTION 7 - INTELLECTUAL PROPERTY

All content on our Services is owned by The Moonta Collective or its licensors and is protected by Australian and international intellectual property laws. You may use the Services for personal, non-commercial use only. No material may be reproduced or used without our written consent.


SECTION 8 - OPTIONAL TOOLS & THIRD-PARTY LINKS

We may provide access to third-party tools or links. Use of these is at your own risk. We are not responsible for third-party content, products, or services. Please review third-party terms and policies before engaging in any transaction.


SECTION 9 - RELATIONSHIP WITH SHOPIFY

The Moonta Collective is powered by Shopify. All sales are made directly with The Moonta Collective. Shopify is not responsible for any aspect of sales or purchases. You expressly release Shopify from all claims related to your transactions with us.


SECTION 10 - PRIVACY POLICY

Your personal information is handled in accordance with our Privacy Policy and Shopify’s Privacy Policy. By using our Services, you consent to these policies.


SECTION 11 - FEEDBACK

By submitting feedback, you grant us a perpetual, worldwide, royalty-free license to use it for any purpose. You must have the rights to any feedback you provide.


SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors or omissions and to update information at any time without prior notice.


SECTION 13 - PROHIBITED USES

You may only use the Services for lawful purposes. Prohibited uses include, but are not limited to, violating laws, infringing intellectual property, harassing others, or interfering with the Services.


SECTION 14 - TERMINATION

We may terminate your access to the Services at any time. Sections relating to intellectual property, feedback, limitation of liability, indemnification, and governing law survive termination.


SECTION 15 - DISCLAIMER OF WARRANTIES

Except as required by law, the Services and products are provided “as is” and “as available” without warranties of any kind.


SECTION 16 - LIMITATION OF LIABILITY

To the extent permitted by law, The Moonta Collective is not liable for any indirect, incidental, or consequential damages. Nothing in these Terms limits your rights under the ACL.


SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless The Moonta Collective, Shopify, and their affiliates from any claims arising from your breach of these Terms or your use of the Services.


SECTION 18 - SEVERABILITY

If any provision is found to be unenforceable, the remainder of the Terms will remain in effect.


SECTION 19 - WAIVER; ENTIRE AGREEMENT

Failure to enforce any right does not constitute a waiver. These Terms constitute the entire agreement between you and us.


SECTION 20 - ASSIGNMENT

You may not assign your rights under these Terms without our consent.


SECTION 21 - GOVERNING LAW

These Terms are governed by the laws of South Australia and the Commonwealth of Australia. You consent to the jurisdiction of the courts of South Australia.


SECTION 22 - HEADINGS

Headings are for convenience only and do not affect interpretation.


SECTION 23 - CHANGES TO TERMS OF SERVICE

We may update these Terms at any time. Material changes will be notified as required by law. Continued use of the Services constitutes acceptance of changes.


SECTION 24 - CONTACT INFORMATION

Questions about these Terms should be sent to hello@themoontacollective.com.

The Moonta Collective

59a George Street, Moonta, SA, 5558, Australia

Email: hello@themoontacollective.com

Phone: +61432145483

ABN: 81 748 869 769

GST Registered: Yes